Privacy Policy

1. Website Terms and Conditions of Use Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trade mark law.

2. Use License

a. Permission is allowed to temporarily download one duplicate of the materials (data or programming) on MCA Simplified's site for individual and non-business use only. This is the just a permit of license and not an exchange of title, and under this permit you may not:

i. modify or copy the materials;ii. use the materials for any commercial use , or for any public presentation (business or non-business);iii. attempt to decompile or rebuild any product or material contained on MCA Simplified's site;iv. remove any copyright or other restrictive documentations from the materials; orv. transfer the materials to someone else or even "mirror" the materials on other server.

b. This permit might consequently be terminated if you disregard any of these confinements and may be ended by MCA Simplified whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.

3. Disclaimer

a. The materials on MCA Simplified's site are given "as is". MCA Simplified makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, MCA Simplified does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.

4. Constraints

In no occasion should MCA Simplified or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on MCA Simplified's Internet webpage, regardless of the possibility that MCA Simplified or a MCA Simplified approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don't permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.

5. Amendments and Errata

The materials showing up on MCA Simplified's site could incorporate typographical, or photographic mistakes. MCA Simplified does not warrant that any of the materials on its site are exact, finished, or current. MCA Simplified may roll out improvements to the materials contained on its site whenever without notification. MCA Simplified does not, then again, make any dedication to update the materials.

6. Links

MCA Simplified has not checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected webpage. The incorporation of any connection does not infer support by MCA Simplified of the site. Utilization of any such connected site is at the user's own risk.

7. Site Terms of Use Modifications

MCA Simplified may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.

8. Governing Law

Any case identifying with MCA Simplified's site should be administered by the laws of the country of United States MCA Simplified State without respect to its contention of law provisions. General Terms and Conditions applicable to Use of a Web Site.

9. Logging

Actions and events that occur within the MCA Simplified application are consistently and comprehensively logged. These logs are indexed and stored in a central logging solution hosted in MCA Simplifieds cloud environment. Security relevant logs are also retained, indexed, and stored to facilitate investigation and response activities. The retention period of logs depends on the nature of the data logged. Write access to the storage service in which logs are stored is tightly controlled and limited to a small subset of engineers who require access.

10. Web Application Defenses

All customer content hosted on the platform is protected by firewall and application security. The monitoring tools actively monitor the application layer and can alert on malicious behavior based on behavior type and session rate. The rules used to detect and block malicious traffic are aligned to the best practice guidelines documented by the Open Web Application Security Project (OWASP), specifically the OWASP Top 10 and similar recommendations. Protections from Distributed Denial of Service (DDoS) attacks are also incorporated, helping to ensure customers’ web sites and other parts of the MCA Simplified products are continuously available.

11. Encryption

All data is encrypted in transit with TLS version 1.2, or 1.3 and 2,048 bit keys or better. Transport layer security (TLS) is also a default for customers who host their websites on the MCA Simplified platform.

MCA Simplified leverages several technologies to ensure stored data is encrypted at rest. Platform data is stored using AES-256 encryption. User passwords are hashed following industry best practices, and are encrypted at rest.

12 . Data Deletion

Customer data is retained for as long as you remain an active customer. Current and former customers can make written requests to have certain data deleted, and MCA Simplified will fulfill those requests as required by privacy rules and regulations. MCA Simplified retains certain data like logs and related metadata in order to address security, compliance, or statutory needs.

13. Cloud Hosting Provider

MCA Simplified does not host any product systems or data within its physical offices. MCA Simplified outsources hosting of its product infrastructure to leading cloud infrastructure providers such as Google Cloud Platform Services and Amazon Web Services. Our product infrastructure resides in the United States. We place reliance on Google’s and AWS’s audited security and compliance programs for the efficacy of their physical, environmental, and infrastructure security controls.

Google provides a monthly uptime percentage to customers of at least 99.5%. You can find more information about the controls, processes, and compliance measures implemented by Google on their publicly available Compliance Resource Center.

AWS guarantees between 99.95% and 100% service reliability. The business continuity and disaster recovery plans for the AWS services have been independently validated as part of their SOC 2 Type 2 report and ISO 27001 certification. AWS’s compliance documentation and audit reports are publicly available at the AWS Cloud Compliance Page and the AWS Artifacts Portal.

14. Network and Perimeter

MCA Simplified infrastructure enforces multiple layers of filtering and inspection on all connections across our web application, logical firewalls, and security groups. Network-level access control lists are implemented to prevent unauthorized access to our internal product infrastructure and resources. By default, firewalls are configured to deny network connections that are not explicitly authorized. Changes to our network and perimeter systems are controlled by standard change control processes. Firewall rulesets are reviewed periodically to help ensure that only necessary connections are configured.

15. Key Management

Encryption keys for both in transit and at rest encryption are securely managed by the MCA Simplified platform. TLS private keys for in transit encryption are managed through our content delivery partner. Volume and field level encryption keys for at rest encryption are stored in a hardened Key Management System (KMS). Keys are rotated at varying frequencies, depending upon the sensitivity of the data they govern. In general, TLS certificates are renewed annually.

2. Privacy Policy & Refund Policy

Your privacy is critical to us. Likewise, we have built up this Policy with the end goal you should see how we gather, utilize, impart and reveal and make utilization of individual data. The following blueprints our privacy policy.• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.• We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.• We will just hold individual data the length of essential for the satisfaction of those reasons• We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.• Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.• We will protect individual data by security shields against misfortune or burglary, and also unapproved access, divulgence, duplicating, use or alteration.• We will promptly provide customers with access to our policies and procedures for the administration of individual data. At no point is data shared or resold, we are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.

As described in our Privacy Policy, we do not sell your personal data to third parties. The protections described in this document and other protections that we have implemented are designed to ensure that your data stays private and unaltered.

REFUND POLICY

Since the Website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you’ve carefully read the service description before making a purchase. Again there are NO refunds for MCA Simplified but you are able to cancel your subscription at anytime by going to https://mcasimplified.com/contact-us and sending us a ticket requesting cancellation. There are no contracts or commitments, you can cancel your MCA Simplified account at any time.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below: [email protected] or go to https://mcasimplified.com/contact-us This document was last updated on December 16, 2023